Privacy Policy

Here at Korase, we take note of your privacy and desire to inform you as to how we collect, use, and keep safe your information. This Privacy Policy sets in order how we use your data as we comply with the Personal Data (Privacy) Ordinance (PDPO) in Hong Kong.

Types of Information We Collect from You

As you browse our website, or when you make a purchase, we collect the following kinds of information from you:

• Personal Information - Such as your name, email address, phone number, and shipping address when you place an order.
• Account Information - Maintained in record when you user our website to create an account; it consists of the log in password information for every account.
• Browsing Data - Needs to see how you interact with our site, for example, pages frequently visited and preference lists that will improve how you do your business with us.
• Records of Communication - While our messages are with you, we may store them to enable us to help you better.

Purpose of Usage of Your Information

Your information is useful to us in:

• Accurate processing and fulfilment of orders.
• Improving the functionality of the website and shopping experience overall.
• Communicating in order as concerns order and updates, as well as any relevant promotion activities.
• Ensuring protection and prevention from unauthorized access.

Sharing Your Information

We will not be in the business of selling your personal data. We, however, share only the details that have to be shared with some of the highly trusted service personnel such as delivery partners and payment processors to ensure the whole transaction goes as smooth as they have to be in strict conditions of privacy.

Your Rights and Options

You have certain rights under PDPO that include the:

• Access of personal data we may hold regarding you.
• Rectification of any inaccurate information or outdated information.
• Withdrawal of consent concerning some actions in data processing.

Data Protection

We put in place protection from unauthorized access, loss, or misuse of your personal data. Encryption and limited access for sensitive data are among the measures for protection.

Cookies and Tracking Technologies

Our site uses cookies for better functionality and personalization of content. Your browser may be configured to manage cookie preferences accordingly.

Updates to this Policy

We may update this Privacy Policy when we need to make changes in laws or operations. We will report all updates on this page along with the date of revision.

Contact Us

If you have questions or request about your personal records, please reach us out at [email protected].

You agree that read and understood this Privacy Policy and the manner in which our website uses your personal information by your utilization of our website.